Privacy Policy
How Caxy Interactive handles personal information collected through caxyinteractive.digital and through project inquiries submitted to us.
What this policy covers
This Privacy Policy describes how Caxy Interactive ("we," "us") handles personal information collected through the website caxyinteractive.digital and through project inquiries submitted to us. It applies to visitors of this website and to anyone who contacts us through it.
Caxy Interactive is a software development company working from our office at 212 W Van Buren St #1000, Chicago, IL 60607, United States. We build websites, web applications, enterprise software, and digital platforms for clients, and the information we collect through this site is used mainly to answer the inquiries that come with that work.
If you only read pages on this site and never contact us, the information we hold about you stays limited to the technical details described below. If you send us a project inquiry, we keep the details you choose to share so we can respond and follow up.
Information we collect
Details you send us
We collect personal information you provide directly, such as your name, email address, phone number, company name, and the contents of your project inquiry.
- Contact details you type into an inquiry
- Company and project context you choose to describe
- Phone or email correspondence if you contact us that way
Technical information from visits
Standard technical information is recorded automatically when you visit the site. It tells us how the site is being reached and used, and it is not used to identify you by name.
- IP address
- Recorded with each request to the site.
- Browser and device
- Browser type and device type in use.
- Pages visited
- Which pages were opened, in what order.
- Time on page
- How long each page stayed open.
How we use information
We use the information you provide to respond to your inquiries, judge whether we are a fit for your project, and keep potential or active engagements moving. We also use it to operate and improve this website.
Answering inquiries
We read what you send and reply with the next useful step, whether that is a call, a written estimate, or a referral elsewhere.
Judging the fit
Project details help us understand scope, timeline, and whether your work matches the kind of engineering we do best. Not every inquiry becomes a project.
Running the site
Aggregated, non-identifying information shows which pages people read and where they lose interest, so we can fix thin or confusing pages.
We do not sell personal information. We do not rent or trade inquiry lists, and we do not hand your project details to outside parties for their own marketing.
Cookies and similar technologies
The website uses cookies and similar technologies to support basic functionality and to understand site usage. A cookie is a small file a site stores in your browser so it can remember something between visits, such as a preference you have set.
Details about the types of cookies we use and how to manage them are described in our Cookie Policy, which breaks the categories down one by one. You can also control cookies through your browser settings, though some site features may not work as intended if you disable them.
Blocking cookies does not stop you from reading pages on this site or from sending us a project inquiry through the normal contact route.
How we share information
Service providers only
We share personal information only with service providers who help us operate the website and communicate with you, and only to the extent needed to perform those services.
Bound by our instructions
These providers are expected to protect the information and use it only for the purposes we authorize. They are not free to repurpose your inquiry for their own marketing.
When the law requires it
We may disclose information if required by law or to protect our legal rights, and we limit that disclosure to what the specific situation calls for.
Data retention
We retain project inquiries and related communications for as long as needed to respond and to maintain records of our business communications. For an active engagement, that period runs through the work and any reasonable follow-up afterward.
Technical information is retained in accordance with the settings of the services we use to operate the site, which means those windows are set by the tools themselves rather than by a single fixed date.
If you would like your information removed, see the contact details below. We may keep a minimal record that a deletion request was made and honored, so we can show the request was handled.
- Your inquiry and our replies, for as long as the conversation is useful
- Engagement records while work is active and briefly after
- Technical logs kept to the window our site services allow
Your rights
Depending on your location, you may have rights to access, correct, or request deletion of the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Send your request
Write to us through the contact page or by mail and describe what you want changed, corrected, or deleted.
We confirm it's you
We may need to verify your identity before acting, so a request from an unknown address may take an extra exchange to confirm.
We respond
We will respond within a reasonable time and tell you what we found or what we changed in our records.
Requesting deletion may affect an open inquiry or an active engagement, since we may need the record to continue the work you asked for.
Security
We take reasonable measures to protect personal information from unauthorized access, alteration, or loss. These measures include access controls on the systems where information is stored and the use of reputable service providers.
No method of transmission or storage is completely secure, so we cannot promise absolute security. If we ever learn of a problem that affects your information, we will tell you what we know and what we are doing about it.
- Access to stored information sits with the people who need it for the work
- Inquiry mailboxes are reviewed by our team rather than left unattended
- Site services are kept current so known issues get patched
Children's privacy
The website is intended for business use and is not directed at children. We do not knowingly collect personal information from children.
If you believe we have collected such information, please contact us and we will delete it, and we will look at how it arrived so the same route does not stay open.
Privacy rights vary by location
Privacy rules differ from state to state and country to country. Where local law gives you stronger rights than this policy describes, the local law applies, and you can tell us which one you would like us to follow when you write in.
Changes to this policy
Effective date: October 15, 2026.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date, so the date at the top of this section is the quickest way to tell whether you are reading a current version.
Continued use of the site after changes are posted means you accept the updated policy. If a change would meaningfully affect how an active client's project information is handled, we would say so directly in the working relationship rather than relying on this page alone.
Related documents on this site cover the parts that fit better on their own pages: the Cookie Policy for browser storage and the Terms of Service for site use.
Contact us
For questions about this Privacy Policy or to make a request about your personal information, contact us through the contact page on this website or by mail. We are a Chicago custom software development team, and the same people who answer project inquiries handle privacy requests.
- Phone
- +1 312-594-3354
- [email protected]
- Hours
- Monday–Friday, 9:00 AM – 6:00 PM CT
Chicago custom software since 1999 — websites, web applications, enterprise software, and digital platforms.